Quiz 2025 Trustable Apple-Device-Support: Apple Device Support Exam Study Guide Pdf

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 2	Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 3	Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 4	Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 5	Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 6	Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 7	Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Apple Device Support Exam Sample Questions (Q119-Q124):

NEW QUESTION # 119
Where can you view the amount of memory that apps are using?

A. Activity Monitor
B. System Information
C. Console
D. Apple Diagnostics

Answer: A

Explanation:
On a Mac,Activity Monitoris the primary tool for monitoring system resource usage, including the amount of memory (RAM) consumed by individual apps. Found in Applications > Utilities, it provides a real-time view under the "Memory" tab, showing memory usage in megabytes or gigabytes per app, along with system-wide statistics.
* Option A (Console) logs system events and errors but doesn't display memory usage.
* Option B (Apple Diagnostics) tests hardware integrity, not runtime memory stats.
* Option C (System Information) offers hardware and software details (e.g., total RAM) but not per-app memory usage.
* Option D (Activity Monitor) is correct and widely used for this purpose.This functionality remains consistent in macOS up to 2025. Refer to Apple's "Use Activity Monitor on your Mac" (support.apple.
com/HT201464) for details.

NEW QUESTION # 120
Which three peripherals can you share between iPad and Mac when using Universal Control?

A. Touch ID
B. Mouse
C. Keyboard
D. Apple Pencil
E. Trackpad

Answer: B,C,E

Explanation:
Universal Control is a feature that allows you to use a single keyboard, mouse, or trackpad to control up to two other nearby Mac or iPad devices, and work seamlessly between them1. When using Universal Control, you can share the following peripherals between iPad and Mac:
* Trackpad: You can use the trackpad of your Mac or iPad to move the pointer across the screens of both devices. You can also use gestures to scroll, zoom, or switch between apps2.
* Keyboard: You can use the keyboard of your Mac or iPad to type on both devices. You can also use keyboard shortcuts to perform actions or access menus3.
* Mouse: You can use the mouse of your Mac to move the pointer across the screens of both devices. You can also use the mouse buttons to click or right-click4.
You cannot share the following peripherals between iPad and Mac when using Universal Control:
* Apple Pencil: You can only use the Apple Pencil on your iPad, not on your Mac. The Apple Pencil is designed to work with the touch screen of the iPad, not with the display of the Mac5.
* Touch ID: You can only use Touch ID on the device that has the Touch ID sensor, not on the other device. Touch ID is a biometric security feature that requires your fingerprint to unlock your device, make purchases, or use Apple Pay. References: = Universal Control: Use a single keyboard and mouse between Mac and iPad, Use gestures on your Mac trackpad, Mac keyboard shortcuts, Use a Bluetooth mouse or trackpad with your iPad, Use Apple Pencil with your iPad or iPad Pro, [Use Touch ID on your Mac]

NEW QUESTION # 121
What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?

A. Mac Catalyst
B. Rosetta 2
C. Universal Binary
D. Rhapsody

Answer: B

Explanation:
Rosetta 2 is the translation layer that enables a Mac with Apple silicon to use apps and other software that were written for Intel-based Mac computers in macOS. Rosetta 2 automatically translates the x86_64 code to run on the arm64 architecture at the first launch of the app, and optimizes the translation over time. Rosetta 2 also supports the translation of code that must run at the time of installation, such as installer packages, kernel extensions, and virtual machine software. Rosetta 2 is transparent to the user and does not require any configuration or intervention. References: = About the Rosetta Translation Environment, Porting Your macOS Apps to Apple Silicon, How to Launch the Intel Version of a Universal Apple Silicon App, Running X86_64 apps on Apple silicon processors

NEW QUESTION # 122
ACME, Inc. wants all users to see mounted servers in the Finder by default.
Which terminal command should you use to modify the Finder preferences to display mounted servers?

A. defaults cat com.apple.finder ShowMountedServersOnDesktop true
B. defaults write com.apple.finder ShowMountedServersOnDesktop true
C. defaults read com.apple.finder ShowMountedServersOnDesktop true
D. defaults append ShowMountedServersOnDesktop com.apple.finder true

Answer: B

NEW QUESTION # 123
Select two responses.
Which two ways can you use to reset a FileVault password on a Mac?

A. Authenticator app
B. SMS verification code
C. Using a trusted device
D. iCIoud account and password
E. Recovery key

Answer: D,E

Explanation:
FileVault is a feature that encrypts the data on your Mac's startup disk, making it more secure. To unlock your Mac, you need to enter your account password or a recovery key. A recovery key is a 28-character code that is generated when you turn on FileVault. You can choose to store it in iCloud or write it down and keep it in a safe place. An iCloud account and password can also be used to reset your FileVault password, if you enabled this option when you turned on FileVault. The other options, authenticator app, using a trusted device, and SMS verification code, are not valid ways to reset a FileVault password on a Mac. References: 1 Use FileVault to encrypt the startup disk on your Mac - Apple Support 2 Reset a macOS User Password - Kandji 3 How to unlock your Mac with its Recovery Key and FileVault active - Macworld

NEW QUESTION # 124
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